Yes, you can order any size or weight you'd like. Sakurabids has no minimum order requirement — buy a single small item or a full container, your choice.

You can search for items directly on the Sakurabids platform — in English, Khmer, or Japanese.

Alternatively, copy any product link from the original Japanese site and paste it into our system to bid or order instantly.

For items purchased directly from official shops, authenticity is guaranteed by the original seller.

For second-hand items or auction listings, we cannot independently guarantee authenticity, as Sakurabids acts only as a purchasing intermediary between you and the seller. However, we can request additional information and photos from sellers to help you make informed decisions before bidding.

Reach out via our support channel for any pre-purchase verification requests.

Yes, we offer a package inspection service. You must request inspection immediately after a successful purchase or auction win.

Service fee depends on package size, starting from approximately $4.50 USD per package.

Before placing an order, please verify:

• The website is a reputable Japanese marketplace — see our list of trusted sites
• The seller's history and ratings on the marketplace
• Product photos and detailed descriptions match your expectations

If anything is unclear, don't hesitate to contact us — we'll relay your questions directly to the seller for clarification.

Cancellation rights belong to the seller — not Sakurabids. If you wish to cancel after a successful purchase, our team will negotiate with the seller on your behalf.

If the seller agrees to cancel, we'll refund you the full amount with no service fees deducted.

When buying from Japanese websites, your total cost in yen consists of:

1. Item price
2. VAT 10% (if applicable — usually shown on the listing)
3. Domestic shipping from seller to our Tokyo warehouse (if applicable — usually shown on the listing)

Add these three together for your total in yen, then use our currency calculator to convert to USD.

1. Register an account on the Sakurabids platform
2. Top up your wallet with USD
3. Search and bid on Yahoo Auction or buy on Mercari directly through our system
4. For other Japanese websites, contact our admin to place orders here

You can use Google Chrome's built-in translator to translate any Japanese website. Right-click the page and select "Translate to English."

If you're not sure where to start, we provide curated category links from popular Japanese websites — directly accessible inside the Sakurabids platform under "Other Website Orders."

For sites beyond Yahoo Auction and Mercari, contact us via our support channel. Our admins will find product links for you free of charge — no service fee.

Yes — you can submit a withdrawal request through the Sakurabids system. Processing typically takes up to 1 business day, or you can use the balance for other transactions.

You can request 2 withdrawals per business day (excluding weekends and public holidays), processed during these windows:

• Round 1: Requests received 06:00 – 18:00 are processed by 20:00 the same day
• Round 2: Requests received 18:00 – 06:00 are processed by 14:00 the next day

Yes! You can pay via credit/debit card through our secure payment system. A 3% card processing fee applies.

Accepted card networks: Visa, Mastercard, JCB, American Express. We also accept payments from major Cambodian banks via secure online checkout.

Yes! Once your transfer is complete, your balance is approved in real time. You can start placing orders or bidding immediately — no manual approval delay.

Standard bids cannot be canceled — once submitted, the bid is registered automatically on Yahoo Auction.

For scheduled bids, you can cancel them yourself as long as more than 15 minutes remain before auction close. Click here to manage your scheduled bids.

Yahoo Auction sellers can enable auto-extension — if a new bid is placed within the final 5 minutes, the auction automatically extends.

To check whether a listing has auto-extension enabled, look for the "Auto-extend auction time" field on the product page:

• ✔️ Yes — auction extends with late bids
• ❌ No — auction ends at the scheduled time regardless

After searching for items on Sakurabids, use the filter panel to show only auctions ending soon.

On desktop: filter is on the left sidebar.

On mobile: filter is below the search bar.

We provide a rough estimate based on package size and shipping distance within Japan. Send us the product link via our support channel, and we'll calculate a preliminary shipping estimate for you.

Yes — we can combine shipments under these conditions:

1. All winning bids must be won on the same day
2. All items must come from the same seller
3. No conflicting seller restrictions (e.g. shipped from multiple Japan branches, or items too large to combine)

Yes! Sakurabids has an automatic outbid alert system that notifies you immediately whenever someone outbids you. Enable notifications here if you haven't already.

Standard Bid: Your bid is placed immediately in real time as soon as you click bid.

Scheduled Bid (Sniper): Your bid is automatically placed in the final 10 minutes before auction close — perfect for last-second strategy.

Mercari orders are usually processed within 15 minutes of submission, so cancellation isn't normally possible after that window.

However, if the order hasn't completed within 15 minutes due to a system issue, a "Cancel" button will appear automatically in your order list, allowing you to cancel yourself. Check your orders here.

Mercari sellers can add more photos on request, but they typically cannot upload video clips.

To request additional photos, send the product link with your request via our support channel, and we'll relay it to the seller.

No — even after a seller agrees to your negotiated price, you still need to manually click "Buy" to complete the purchase.

Any items in your Favorites/Wishlist that drop in price will trigger an instant alert via your messaging app, so you can complete the purchase quickly when you're ready.

Yes! You can negotiate Mercari prices directly through the Sakurabids platform — but only if your account has Premium ID status.

Premium ID members get 5 negotiation credits per cycle, which reset after each successful purchase. Learn more about Premium ID.

Sakurabids' goal is to make ordering from any Japanese website as easy as possible. We're continuously developing the platform to support more sites with one-click checkout.

For now, Yahoo Auction and Mercari support direct one-click ordering on our system. For all other Japanese websites — including Rakuten, Amazon Japan, Surugaya, Mandarake, ZOZOTOWN, and more — please contact our admin to place orders.

We support purchases from virtually any Japanese e-commerce website, including:

• Yahoo Auction Japan & Yahoo Shopping
• Mercari Japan
• Rakuten — Japan's largest online marketplace
• Amazon Japan
• ZOZOTOWN — fashion & apparel
• Surugaya & Mandarake — anime, games, collectibles
• BookOff — books, music, hobby items
• Plus many smaller specialty stores and brand websites

Don't see the site you want? Just ask us — chances are, we can help.

Once you've sent us the product link and confirmed the order, our admin team typically places the order with the seller within 1–2 business hours.

Stock items ship from sellers to our Tokyo warehouse within 2–10 days. Pre-order items follow the seller's release schedule.